Support

I didn’t get my sign-in code

Codes arrive within a minute. Check your spam folder first. If it still hasn’t arrived, go back and confirm the email address, then request a new code.

It says my email isn’t approved

There is no family code — you sign in with the email address AYSO Region 820 has on file for you, and the app matches you to your own players from the league’s registration records. If your address is not recognised, it is usually because the region holds a different one for you. Contact them at [email protected] and they can correct it.

My spouse needs access too

Someone already in your family adds their email address from your family’s screen. They then sign in with that address and join with one tap — you both end up in the same household, seeing the same players. A family can remove someone’s access the same way.

My child’s team or jersey number is wrong

Team assignments and rosters come from the league’s registration records. Contact AYSO Region 820 at [email protected] and it will be corrected at the source.

Something is broken in the app

Report app problems to [email protected]. Include your phone or device type and what you were doing when it happened.